Privacy Policy

Last Updated: August 2026

Welcome to ScarletBoxx ("we", "our", or "us").

ScarletBoxx is a premium audio entertainment platform that provides serialized audio stories, audiobooks, and original audio dramas intended for mature audiences.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the ScarletBoxx mobile application and related services.

By using ScarletBoxx, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use ScarletBoxx, we may collect the following information.

Account Information

When you sign in using Google Sign-In, we may collect:

  • Your name

  • Email address

  • Google account identifier

  • Profile picture (if provided by Google)

We do not collect or store your Google password.

App Usage Information

To improve ScarletBoxx, we may collect:

  • Listening history

  • Shows you have completed

  • Favorites and bookmarks

  • Recently played episodes

  • Search history

  • Time spent using the application

  • Device preferences

Device Information

We may automatically collect limited technical information, including:

  • Device model

  • Operating system version

  • App version

  • Language preference

  • Crash reports

  • Diagnostic information

This information helps us improve app performance and reliability.

Subscription Information

If you purchase ScarletBoxx Premium, payments are processed securely through Google Play Billing.

ScarletBoxx does not collect or store your credit card or payment information.

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Personalize your listening experience

  • Synchronize your progress across devices

  • Recommend stories and collections

  • Improve app performance

  • Detect abuse or fraudulent activity

  • Respond to customer support requests

  • Deliver premium subscription benefits

  • Display advertisements (where applicable)

3. Audio Streaming

ScarletBoxx streams audio content from secure cloud storage.

Listening activity may be temporarily processed to provide playback features such as:

  • Resume listening

  • Continue where you left off

  • Recently played

  • Favorites

4. Google Sign-In

ScarletBoxx uses Google Sign-In for authentication.

When you choose to sign in with Google, Google may share basic account information with ScarletBoxx as permitted by your Google account settings.

For more information, please review Google's Privacy Policy.

5. Advertising

ScarletBoxx may display advertisements to users of the free version of the application.

Advertising partners may collect limited device information in accordance with their own privacy policies.

ScarletBoxx does not sell your personal information to advertisers.

6. Premium Subscription

ScarletBoxx Premium removes advertisements and provides additional premium features.

Subscriptions are managed by Google Play.

Subscription billing, renewal, refunds, and payment processing are handled by Google.

7. Third-Party Services

ScarletBoxx may use trusted third-party services including:

  • Google Sign-In

  • Google Play Services

  • Google Play Billing

  • Amazon Web Services (AWS)

  • Cloud storage providers

  • Analytics providers

  • Crash reporting services

These services have their own privacy policies.

8. Data Storage

Your information may be securely stored using cloud infrastructure operated by trusted service providers.

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

No internet service or storage system is completely secure.

9. Data Retention

We retain your information only as long as necessary to:

  • Provide the ScarletBoxx service

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your account

  • Withdraw consent where applicable

  • Request a copy of your personal data

To exercise these rights, contact us using the information below.

11. Delete Your Account

You may request deletion of your ScarletBoxx account by contacting us at:

support@scarletboxx.com

When your request is verified, we will delete or anonymize your personal information unless we are required to retain certain information by law.

12. Children's Privacy

ScarletBoxx is intended only for mature audiences.

Users must meet the minimum legal age required in their jurisdiction to access mature content.

ScarletBoxx does not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will promptly delete it.

13. International Users

Your information may be processed and stored in countries other than your own.

By using ScarletBoxx, you consent to the transfer of information where permitted by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the "Last Updated" date will be revised.

Continued use of ScarletBoxx after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us directly by raising a ticket via our app

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+1-800-555-3247

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